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DELIVERY & RETURNS

ORDER AND RETURN

ORDER

In the online shop from BRONX you will find a wide assortment of shoes; sneakers, ankle boots, biker boots, western boots and many more . Did you find your favourite? Order the shoes easily online by adding the product to your shopping bag. Done shopping? Go to you shopping bag to place the order. When you place the order on working days before 4 pm, it will be shipped the same day. Delivery depends on the country you are living in. See our FAQ for delivery times.

SHIPMENT AND DELIVERY

On working days ordered before 4 pm, same day shipment. It’s that easy. Delivery takes place from Monday until Saturday. Do you order on Saturday or Sunday? Then your order will be processed on Monday.

After you placed the order and the package is handed over to the carrier, you will receive a link with the track and trace code.

All final prices are in EUR.

The final prices in other currencies depend on the current exchange rate.

International shipping policies

If you order products from our website for delivery to an international destination outside the EU. Your order may be subject to import duties and taxes once a shipment reaches your country. You will be responsible for payment of these import duties and taxes. We cannot make any predictions about these amounts ourselves and have no control over them.

International orders may be subject to customs clearing procedure. This control can lead to delays, longer than the original delivery time. When you place an order at our website, you are considered the "importer or record" and you must comply with all laws and regulations of the country where you receive the goods. We will not be liable or responsible if you break any such law.

PAYMENT

PAY. always has the most suitable payment solutions for you. The following payment options are possible (depending on your country)

iDeal

The following banks are supported: ABN AMRO, ASN Bank, Deutsche Bank, Friesland bank, ING, Rabobank, RBS, SNS Bank, Triodos Bank and Van Lanschot Bankiers.

Klarna

In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment method. Payment is to be made to Klarna.

• Pay in 14 days: The payment period is 14 days from shipment of the goods or tickets/ availability date of the service. You can find the complete terms and conditions for the markets where this payment method is available here: Germany , Finland , Austria , and the Netherlands.

Creditcard

When you choose fort he payment method Creditcard, you pay through a secured creditcard transaction with MasterCard, Visa or Maestro.

Sofortbanking

Sofortbanking is nowadays called Klarna Pay Now. Via the payment method Sofortbanking customers from various European countries can make a payment using internet banking.

Mister Cash / Bancontact

KBC, CBC, Dexia, Fortis, ING, AXA Bank, Fintro, CBC and VDK Spaarbank.

GiroPay

It's secure, familiar and handled entirely your own online banking environment.

RETURNS

How do I exchange or return my order?

Returns are for your own expense. We can not exchange an article for you.

1. Please attach the return form, delivered in the box.

2. Go to the website: https://bronx.returnista.nl/

3. Choose drop-off or pick-up (+ €2,-) and follow the steps. 

Conditions
- The return period is 100 days.
- Return costs are at your own expense.
- If the size is not right, you can return the shoes and order a new pair yourself. Exchange is not possible.
- Damaged and/or worn items cannot be refunded.
- All returns must be sent double boxed.
- Please hold on to your proof of shipment until the refund has been made. If the product gets lost and you don’t have the proof of shipment, this is not our responsibility.
- A refund will be made within 14 workdays after we received the package.
- When you decide to return your order, you also send back the free gift. If you decide to return your order but you want to keep the free gift, the valued amount will be charged.

Within how many days can I return my shoes?

You can return the shoes within 100 days after receipt date. Once we have received the return at our distribution center, the money will be refunded to your account within 5 working days.

REFUNDS

Refunds take place within 14 working days after we received your package.

QUESTIONS?

If you have any further questions, do not hesitate and contact us through our customer service. We love to help you further.

Monday - Friday

09:00 - 17:00 (CET)

hello@bronxshoes.com

+31 (0)416 – 56 26 50