PRIVACY STATEMENT

Datum: May 2018, versie 1.5

Please note that this document has been translated from Dutch using a translator service. Therefore, no rights can be derived from spelling errors. If you have questions about this statement please contact our customer support.

  1. INTRODUCTION

Bronx Fashion B.V. Processes your personal data carefully, safely and reliably. We think it is important that you have confidence in our organization and all our services and products. That is why we do everything to protect your privacy. The rules on protecting your privacy are laid down in the General Data Protection Regulation(GDPR), were the Dutch Data Protection Authority supervises compliance with the law.

bronxshoes.com and all websites derived from it fall under Bronx Fashion B.V. and is controller for the processing of personal data. Bronx Fashion B.V. is not obliged to appoint a data protection officer due to the size of its organization. This is why internal supervision of the application and compliance with the AVG is maintained.

2. STRUCTURE PRIVACY STATEMENT

Bronx Fashion B.V. is responsible for the processing of your data. In the paragraphs below we describe which personal data we process and for what purposes we do this. We also explain for which services we process the data and on the basis of which basis we are allowed to do this. The sharing of data with other parties has been highlighted. The security of personal data and retention periods are stated below. Lastly, a section has been added about which rights you have as a customer and the possibility to contact Bronx Fashion B.V.

3. VERPLICHT OM PERSOONSGEGEVENS TE VERSTREKKEN

In most cases it is necessary to use your personal data in order to be able to offer you the service or product that you purchase from us. In that case, we use your data solely for the necessary to be able to execute and improve our service

For other services you are not obliged to provide data. For some additional products and services such as our pre-announcements and brochures, we first ask your permission before we collect (more) personal data from you or before we use data that we already have for other purposes.

 4. PROCESSED PERSONAL DATA

Bronx Fashion B.V. may process personal data about you, because you use of the services of Bronx Fashion B.V. or because you provide it yourself when filling out a contact form or delivery information on the website. Bronx Fashion B.V. processes the following personal data:

1e CATEGORY: WEBSHOP VISITERS

-        Region

-        Country

-        IP-adres

-        Type of device

-        Browser spedicications

-        Length and frequency of your visit

2e CATEGORY: BUYING CUSTOMER ON WEBSHOP

-        Name

-        Adress

-        E-mail adress

-        Phone number

-        Zip Code

-        And everything form the first category

Payment information is entered on a page of our payment provider. This data is not accessible for us and is not processed by us. For this data we refer you to the relevant payment provider.

 5. WHY BRONX FASHION B.V. NEEDS YOUR DATA

Bronx Fashion B.V. and our processors process your data because it is necessary for the execution of the agreement that applies between Bronx Fashion B.V. and processor. This is necessary to provide the services and / or products of our webshop and customer service, such as:

  1. 1.           Providing information about products on our site.
  2. 2.           The sending of newsletters and other mailings (only after registration).
  3. 3.           Offer the possibility to create an account on our site with the associated possibility to view orders and account details.
  4. 4.           Being able to send the ordered goods and offering the logistics

  5. 5.           Analyzing data for improving our website, portal and services.
    6.           The ability to offer customer service, after sales and other support.
    7.           Remarketing and retargeting activities.
  6. FOR WHAT SERVICES DOES BRONX FASHION B.V. USES YOUR DATA

Service 1:Inform webshop visiters

To inform a webshop user, Bronx Fashion B.V. uses personal data from the 1st category. This data is obtained through Google, Bing & Facebook Analytics.
Service 2: Delivery of goods and services
For the delivery of goods, Bronx Fashion B.V. uses personal data from the 2nd category. This is intended to deliver the ordered goods to the address given.

Service 3: Other processing
Bronx Fashion B.V. further processes personal data from the 1st and 2nd category, where necessary. This can be done by conducting research and analyzing the data to improve the service. It is also possible that Bronx Fashion B.V. has to process your personal data in order to comply with legal obligations.

  1. FOR WHAT BASES WE USE YOUR DATA

PERMISSION

Bronx Fashion B.V. used to send the newsletter as base permission. This permission is requested via the website, whereby the customer can enter the e-mail address and / or address details and tick a box. This permission is stored by Bronx Fashion B.V. for registration.

  1. EXISTENCE OF AUTOMATED INDIVIDUAL PROFILING

Bronx Fashion B.V. does not use automated individual decision-making because this is not necessary for our service. This means that Bronx Fashion B.V. does not engage in active profiling.

  1. SHARING PERSONAL DATA WITH OTHERS

Bronx Fashion B.V. shares personal data with organizations that are involved in the implementation of ICT. These service providers ensure the functioning, management and maintenance of the software with which we register our customers and orders. In addition, Bronx Fashion B.V. uses a payment provider to process the transactions. Bronx Fashion B.V. also uses a number of suppliers for, for example, software programs. These suppliers are our sub-processors, and we have made agreements about the careful handling of your data.

Sometimes Bronx Fashion B.V. is obliged to provide personal data to the authorities on the basis of legal obligations. We only do this if this legal obligation exists.

Bronx Fashion B.V. ensures that the data exchange with third parties falls within the legal frameworks. This means, among other things, that we make agreements with the third parties to ensure that they take appropriate organizational and technical measures to ensure that their privacy is guaranteed.

  1. DATA OUTSIDE THE EUROPIAN UNION

Bronx Fashion B.V. prefers processing of personal data within the EU. Since the privacy regulation applies within the EU, an adequate level of protection can always be guaranteed. When data is shared with parties outside the EU, these parties must comply with the "Privacy Shield law" in order to guarantee an adequate level of protection of your data outside the EU.

  1. HOW LONG IS YOUR DATA STORED

Bronx Fashion B.V. does not store your personal data longer than is strictly necessary to achieve the goals for which your data is collected. Your data from Google analytics and similar parties will be stored for a maximum period of 50 months. When you purchase a product and / or service from our online store, the data, whether anonymous or not, is stored for 7 years in order to comply with the statutory mandatory storage period.

  1. ANALYTICS WEBSITE USAGE

On the website of Bronx Fashion B.V. , general visitor data is kept, including the IP address of your computer and the time of retrieval and data that your browser sends. This data is used for analyzes of visitor and click behavior on the website. Bronx Fashion B.V. uses this information to improve the functioning of the website. This data is anonymized as much as possible and is not provided to third parties.

  1. GOOGLE ANALYTICS & ADWORDS

Bronx Fashion B.V. uses Google Analytics to track how users use the website and how effective the Google Adwords ads on Google search result pages are. The information thus obtained, including the address of your computer (IP address), is transferred to and stored by Google on servers in the United States. Read Google's privacy policy for more information. You also find the privacy policy of Google Analytics here https://policies.google.com/privacy

Google uses this information to keep track of how our website is used, to provide reports on the Website to Bronx Fashion B.V. and to provide its advertisers with information about the effectiveness of their campaigns.

Google may provide this information to third parties if Google is legally obliged to do so, or insofar as these third parties process the information on behalf of Google. Bronx Fashion B.V. has no influence on this.

Bronx Fashion B.V. has not given Google permission to use Analytics information obtained through Bronx Fashion B.V. for other Google services.

  1. BING ANALYTICS & BING ADS

Bronx Fashion B.V. uses Bing Analytics to keep track of how users use the website and how effective the Bing ads of Bronx Fashion B.V. on Bing search result pages are.

The information thus obtained, including the address of your computer (IP address), is transferred to and stored by Bing on servers in the United States. Read the Bing privacy policy for more information. You also find the privacy policy of Bing Analytics here https://privacy.microsoft.com/en-us/privacystatement

Bing uses this information to keep track of how our website is used, to provide reports on the Website to Bronx Fashion B.V. and to provide its advertisers with information about the effectiveness of their campaigns.

Bing can provide this information to third parties if Bing is legally obliged to do so, or in so far as these third parties process the information on behalf of Bing. Bronx Fashion B.V. has no influence on this.

Bronx Fashion B.V. has not given Bing permission to use Analytics information obtained through Bronx Fashion B.V. for other Bing services.

  1. FACEBOOK & INSTAGRAM ANALYTICS EN ADS

Bronx Fashion B.V. uses Facebook & Instagram Analytics to keep track of how users use the website and how effective the Facebook & Instagram ads of Bronx Fashion B.V. on social media channels are.

The information thus obtained, including the address of your computer (IP address), is transmitted to and stored by Facebook & Instagram on servers in the United States. Read the privacy policy of Facebook & Instagram for more information. You also find the privacy policy of Facebook & Instagram here;
Facebook: https://www.facebook.com/privacy/explanation
Instagram: https://help.instagram.com/519522125107875

Facebook & Instagram uses this information to keep track of how our website is used, to provide reports on the Website to Bronx Fashion B.V. and to provide us as advertisers with information about the effectiveness of their campaigns.

Facebook & Instagram can provide this information to third parties if Facebook & Instagram is legally obliged to do so, or insofar as these third parties process the information on behalf of Facebook & Instagram. Bronx Fashion B.V. has no influence on this.Bronx Fashion B.V. has not granted Facebook & Instagram permission to use Analytics information obtained via Bronx Fashion B.V. for other Facebook & Instagram services.

  1. TRANSACTIONELE MAILS

All transactional emails and newsletters sent from bronxshoes.com use Mailchimp & Mandrill. Data with this party is not transparent to third parties and is stored in the United States. Mailchimp and Mandrill may only provide this information to third parties if they are legally obliged to do so, or in so far as these third parties process the information on behalf of Mailchimp & Mandrill. Bronx Fashion B.V. has no influence on this. The conditions of Mailchimp and mandrill can be found here: https://mailchimp.com/legal/privacy

  1. SEE, CUSTOMIZE OR REMOVAL OF YOUR DATA

Bronx Fashion B.V. thinks it's important that the customers living in the EU can exercise their rights properly on the basis of the law. That is why it is very easy to contact us via the website and you can use the following rights:

  • The right of inspection: you have the right to inspect the personal data we process about you;
  • The right of correction: if the personal data we process about you are not correct, you have the right to adjust it;
  • The right of removal: if we no longer need your personal data for the purpose for which we received it, you have the right to ask us to remove it. Here are a few exceptions, such as our obligation to retain certain data for, among others, the tax authorities;
  • The right of limitation: during the period that we are in the process of determining whether your data must be rectified, determining the unlawfulness of data processing, determining whether data must be deleted or you objected to the processing, you have right to request the restriction of processing;
  • The right of objection: if we process data on the grounds of legitimate interest or public interest, it is possible to raise an objection after which a weighing of interests will follow. In the case of direct marketing you always have the right of objection.

You can send a request for inspection, correction or deletion to our AVG contact person, which can be found at the bottom of this statement. Bronx Fashion B.V. will respond to your request as soon as possible, no later than four weeks.

  1. SECURITY OF YOUR DATA

Bronx Fashion B.V. takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. The website of Bronx Fashion B.V. uses a reliable SSL Certificate to ensure that your personal data is not in the wrong hands. We ensure that, if we transfer your personal data to other organizations such as the processors, these organizations maintain the same standards.

If you have the impression that your data is not secure or that there are indications of misuse, or if you would like more information about the security of personal data collected by Bronx Fashion B.V. , please contact Bronx Fashion B.V. via the link below.