Dear BRONX Cult,
We sincerely hope that you and your family are safe and healthy, wherever you are in the world.
Like you, we are also taking our responsibility to flatten the curve of Covid-19. The health and safety of our customers, partners and employees is our top priority at the moment. Therefore we closed our brandstore in Amsterdam, and we are taking the necessary precautionary measures at our headquarters.
In these difficult times we are dedicated to give you even more confidence and happiness. Our team will continue to support your service needs. Our online store will stay open. We will keep inspiring you with extra content. We hope that we are able to give you some moments of joy and happiness. Together we will get through this.
For any questions, concerns, feedback on how we can improve even more of just to chat, please email us at email@example.com
Take care of your loved ones and yourself. Stay safe!
We still deliver your package, with distance!
Always keep 1,5 meter distance from the carrier!
For most countreis and places it is still possible to deliver your package Check which delivery service is active in your country, to provide you with the correct information.
The current situation has consequences for shipments to and from Europe. In most countries where the virus has turned up, the local government has introduced strict controls to prevent (further) spread of the disease. This has consequences for shipments to and from these countries or regions. Border controls sometimes cause long traffic jams, which can delay a shipment. In some areas, the collection, delivery and storage services of all carriers are even suspended indefinitely. The virus cannot normally spread via parcels and pallets, but the carrier and ServicePoint employee are extra alert to all hygiene measures. The delivery service itself signs for shipments that require a signature. This is done in front of the recipient. Stay informed of current developments regarding deliveries by DHL.
There is no neighbor delivery possible.
Stay informed of current developments regarding deliveries by DPD.
GLS (All other countries)
Shipment of goods remains possible. Cross-border services are available throughout the entire European network as borders for the transportation of goods are open. While all international linehauls are fully operational, there may be some delays. Signature process: Obtaining of signatures cannot be guaranteed across Europe for the time being. Country-specific regulations are in place. However, the full name of the recipient as well as date and time of delivery will always be provided. If you want to know if your country and your postcode are still delivered, click here for details
Return your shoes? No problem!
Don’t worry about returning your package if the shoe doesn’t fit, or you do not really like what it looks like in real life. During this time we will expand the return period to 90 days. This way you do not have to worry about returning the package in time when you are not allowed to leave your house.
Offcourse we keep an eye on the latest updates, so this can also change when the situation changes.
Still in doubt? Just give us a call at 0031-416-562650 or send us an email: firstname.lastname@example.org